DATA PROTECTION POLICY

This DATA PROTECTION Policy deals with the manner, treatment, usage, processing and sharing of personal information and data adopted by FULL TRANSLATION on our website https://www.fulltranslation.com.br

The purpose of this Data Protection Policy is to demonstrate that FULL TRANSLATION is committed to the security and confidentiality of the information that you, as users, provide us.

Below is a description of how we collect, store, use, process, transfer and disclose your personal data. There is also information on how users can access, rectify, delete or even restrict the processing of their personal data, in accordance with the existing options.

What personal information is collected on the website?

When visiting our website, depending on your authorization, we may collect information about you and your browsing activity.

What type of cookies do we use?

• Essential: Some cookies are essential for you to experience the full functionality of our website. These allow us to maintain user sessions and prevent security threats. They do not collect or store any personal information.
• Statistics: These cookies store information such as the number of website visitors, the number of unique visitors, which website pages were visited, the source of the visit, and so on. This data helps us understand and analyze the performance of the website and detect where it needs improving.
• Functional: These are cookies that help with non-essential functionality on our website, including embedding content such as videos or sharing website content on social media platforms.
• Preferences: These cookies help us store your browsing settings and preferences, such as language preference, so that you have a smoother and more efficient experience on future visits.

The list below details the cookies used on our website

You can change the cookie permissions used on this website by consent.

In addition to the information collected through cookies, when filling out the contact form or requesting a quote on our website, users provide us with the following information:

1. Name
2. Email
3. Telephone
4. Message (describing your translation need)

How do we handle the personal information collected?

We may use the personal data collected to carry out the following activities:

1. To send marketing material, launches, news of interest to our users, surveys and materials by email, SMS, phone calls or messaging applications such as WhatsApp, Telegram, and the like;
2. To execute contracts, allow access to certain features on our website, improve products and services;
3. To meet and comply with legal and regulatory obligations, such as accounting, tax rules or requirements of the National Data Protection Authority (ANPD);

With whom may we share your personal data?

1. Partners with whom we do promotions and other actions with the aim of promoting our services;
2. Service providers we have hired to assist in the execution of our services or in the analysis of commercial and marketing strategies;
3. Electronic payment companies (banks, portals, credit card operators), to receive fees related to the services provided;
4. Regulatory authorities, public and in general, government bodies, courts, if we are required to do so or authorized, under the terms of current national legislation; and
5. Infrastructure and cloud storage service providers, if necessary;

Rights of the personal data holder

Users are granted the rights to:

1. Access their personal data, being aware of the information and personal data processed;
2. Correct their personal data stored in our database;
3. Know with whom we share their data;
4. Delete their data from the Registry, which will delete their data from our website, and eventually, on other channels;
5. Transfer their personal data to third parties (portability), upon formal request;
6. Revoke consent to data processing, provided that the reason for this processing was exclusively as listed above;
7. Request the anonymization, blocking or elimination of unnecessary, excessive or processed data in disagreement with the existing authorization;

Additionally, users may exercise, at any time, other rights that may be granted by law.

All requests will be answered free of charge and submitted to a form of identity validation, so that we can properly address your requests to our internal departments or to our external providers.

How will personal information be protected?

At FULL TRANSLATION, we adopt preventive actions and measures of a technical, physical or administrative nature, from the adoption of good practices in electronic information custody and usage to the training of professionals.

Users’ personal information is stored securely in a controlled offline environment, treated confidentially and only by authorized and properly trained people.

Our website may occasionally contain links to external websites that will direct you to a partner website. In that case, the partner website will be responsible for the security and protection of any personal data that users may provide.

It is also important that you, as a user, read and verify that you agree with the privacy and cookie policies of these partner websites.

We remind users that while browsing the internet, they may inadvertently disclose their personal data through social plug-ins and search engines. Therefore, we reinforce the recommendation that you read all of the privacy and cookie policies for websites you visit, and that you are sure you agree with and authorize the use of your information.

Data retention period

FULL TRANSLATION will treat your personal data in accordance with the current legislation for the period required for the provision of services and in compliance with the legislation and regulations that support the services provided (tax, accounting, consumer law, among others).

Except for legal and regulatory purposes, and based on your (user) consent, your data will be kept for as long as you allow and consent.

Users may, at any time, delete their data from our message and information base by sending an email to fabi@fulltranslation.com.br

Contact and questions

Your navigation on our website will be interpreted as full acceptance of our privacy practices and treatment of personal information. In case of any doubt or questions regarding the treatment of your data and personal information, please contact us by email at fabi@fulltranslation.com.br

Via email you can also request more information and access your data in order to include or exclude data and consents, request corrections, and exercise the rights guaranteed by the General Law of Personal Data Protection (LGPD).

Name of Data Protection Officer: Fabiene Rocha
CNPJ: 36.095.027/0001-52

Applicable legislation

This document was based entirely on Law 13.709/2018 (General Personal Data Protection Law – “LGPD”).

Full Translation may revise, modify, improve, add, clarify or remove any of this Policy’s content at any time, without prior notice.

By using our website, you agree to the current version of this Policy. Users will be duly notified whenever any changes occur.

This Policy will be interpreted in accordance with federal laws, regardless of any conflict with state or other country laws, and the São Paulo Forum is competent to resolve any conflicts arising from this Policy.

Update of this Policy: 27/04/2022